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Phoenix Packages
Walk to Lift
4 min walk to Zermatt-Sunnega Chairlift
Cleaning & safety practices
Cleaned with disinfectant
Contactless check-out
Hand sanitizer provided
Untere Wiestistrasse 11, Zermatt, 3920
View in a map What's nearby?
Geneva Airport (GVA)229km
Zurich Airport (ZRH)258km
What you need to know
Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby.Dining
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.Business Amenities
Featured amenities include express check-out, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.Rooms
Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Location
When you stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt Visitor Center.What's nearby
Geneva Airport (GVA)229km
Zurich Airport (ZRH)258km
What you need to know
Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby.Dining
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.Business Amenities
Featured amenities include express check-out, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.Rooms
Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Location
When you stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt Visitor Center.Property policies
Check-in
Check-in time is between 3:00 PM and 7:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
- This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
Property payment types
Optional fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Nearby parking fee
CHF 18 per day (22966 ft away)
Pet fee
CHF 20 per pet, per day
Rollaway bed fee
CHF 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free Wifi
Food and Drink
- Free breakfast
Facilities
- Fitness Facilities
- Ski Storage
- Luggage storage
Guest Services
- Concierge services
- Front desk (limited hours)
Pool / Spa
- Spa
Room amenities
Bedroom
- Soundproofed rooms
- Down comforter
- Linens Provided
- Wardrobe / Closet
Bathroom / Laundry
- Tolietries
- Hair dryer
- Bathtub or shower
- Towels
Internet and Office
- Desk
- WiFi (surcharge)
Kitchen / Dining
- Coffee Maker
Entertainment
- Television
- Premium TV channels
Security
- In Room Safe (surcharge)
Services
- Daily housekeeping
Not Available
- No Extra Beds
Heating / Cooling
- Heating
Safety measures
- No cribs (infant beds) available
- Children not allowed
- Essential workers only - NO
- Property is cleaned with disinfectant
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property follows regional sanitization guidelines Clean & Safe (Switzerland)
- Property confirms they are implementing enhanced cleaning measures
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in